Privacy policy

Plymouth Youth Music Service (PYMS) is committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

Information We Collect
We may collect the following types of personal information:

  • Name, email address, and contact details from forms or enquiries

  • Information provided by schools or organisations for service delivery

  • Website usage data (via cookies and analytics tools)

How We Use Your Information
Your information is used only for the purpose of:

  • Responding to enquiries or service requests

  • Managing our music tuition and ensemble programmes

  • Sending relevant updates about our services (only if you opt-in)

  • Improving our website and services

Data Sharing
We do not sell or rent your personal information. Your data may be shared with our service providers where necessary to deliver services, or if required by law.

Data Retention
We keep personal information only for as long as necessary to provide our services or comply with legal obligations.

Your Rights
You have the right to:

  • Access personal data we hold about you

  • Request corrections to your data

  • Request that we delete your data, where applicable

  • Opt-out of marketing communications

Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Email: youthmusic@plymouth.gov.uk
Tel: 01752 308672